Services
  • Services

      Tech Team Manhattan's network design services cover multi-vendor networks and management systems. We can provide an analysis of the low-level design of your current network and offer recommendations based on industry best practices.

    • We stand for our job, and we are totally dedicated to what we do !

Desktop support

IT Desktop Support services

  • Telephone and Remote support
Telephone and remote desktop support service is the most effective way of getting your computer problem fixed. Our technicians can guide you through resolving an issue over the phone, or take control of your PC using a secure Remote Desktop session. On-Site support service is available and is provided if the problem can’t be fixed remotely. A computer technician will be dispatched to your location according to the urgency of the problem.

Maintenance services

  • Automatic PC updates.
Tech Team Manhattan monitors and delivers all important patches and updates to your PC using a software module residing on your computer.
  • Security patches from Microsoft
Security updates are crucial in keeping your data safe. Desktop support solution includes automatic monitoring and delivery of important security patches for Microsoft Windows operating systems and Microsoft Office applications.
  • Computer clean-up
If your computer is too slow and requires multiple reboots during a course of the work day, our computer clean-up service can help. Our tech will remove any adware / malware, as well as apply tweaks that will bring your PC back to its peak performance.

Computer & Data security

  • Antivirus management, update and monitoring.
We will monitor and manage your Antivirus solution, making sure that all the latest updates are installed. Therefore, you PC will be protected from the latest virus / malware threats. However, should the Antivirus program detect a virus or malware threat on your computer, our technicians will be alerted and will make sure that the infection is removed.
  • Backup services
Tech Team Manhattan will setup and maintain a secure data backup solution that will automatically backup important data from designated directories on your computer. This solution can be upgraded to an enterprise level backup solution covered in the Server plan.

Inventory, Planning and Purchasing

  • Inventory of computer hardware
Inventory management keeps you informed about the state of your current hardware, the need of potential upgrade, and compatibility issues that may or may not exist with the software your enterprise uses.
  • Software deployment and training services.
Tech Team Manhattan can help you organization with installation, setup and training for the new enterprise-wide software deployment. We can setup training meetings or work one-on-one with the employees, either remotely or on-site.


Server Support

IT Server Support services

  • Telephone and Remote support
Telephone and remote desktop support service is the most effective way of getting your computer problem fixed. Our technicians can guide you through resolving an issue over the phone, or take control of your PC using a secure Remote Desktop session. On-Site support service is available and is provided if the problem can’t be fixed remotely. A computer technician will be dispatched to your location according to the urgency of the problem.

Maintenance services

  • Routine maintenance
Often overlooked, routine maintenance is essential in keeping your servers running smoothly and stably. Server and application logs, space monitoring, performance logs need to be checked regularly. Our monitoring and reporting solutions enable us to keep a watchful eye on your infrastructure, keeping it up and running.
  • Automated server updates
Our monitoring software enables us to supervise your servers in order to insure that the latest firmware and software updates are installed. Most of the patches and updates can be delivered and installed automatically via the Internet using our patch management solution. Real time reports allow our technicians to verify that your server software is up to date.
  • Security patches from Microsoft
Security updates are crucial in keeping your data safe. Server support solution includes automatic monitoring and delivery of important security patches for Microsoft Windows operating systems and Microsoft server applications.
  • Server software applications management
Server IT support solution includes monitoring, management and administration of mission critical applications that your businesses is running in-house. We will ensure that products such as Microsoft Exchange, Microsoft SQL server, Sharepoint etc. are updated, protected and are running smoothly.

Server & Data security

  • Antivirus management, update and monitoring.
Tech Team Manhattan will monitor and manage your Antivirus solution, update it with the latest patches and check the event log for possible threats. We will ensure that all the enterprise-wide Antivirus policies are enforced; therefore, making sure that the data on the Servers and Desktops is protected. However, should the Antivirus program detect a virus or malware threat on your network, our technicians will be alerted and will make certain that the infection is removed.
  • Backup services
Tech Team Manhattan specializes in Backup and Disaster Recovery solutions. We will setup and maintain an enterprise level backup system, which allows us to backup data as often as needed (even in real-time). Guaranteed protection against any accident or human error, as well as restore and recovery solution is a peace of mind, which any business owner is looking for.

Inventory, Planning and Purchasing

  • Inventory of computer hardware
Inventory management keeps you informed about the state of your current hardware, the need of potential upgrade, and compatibility issues that may or may not exist with the software your enterprise uses.
  • Software deployment and training services.
Tech Team Manhattan can help you organization with installation, setup and training for the new enterprise-wide software deployment. We can setup training meetings or work one-on-one with the employees, either remotely or on-site.
  • Hardware and software purchasing
Tech Team Manhattan can provide a helpful insight when it comes to hardware and software purchasing as well as excellent prices. Tech Team Manhattan works closely with nation’s leading manufacturers negotiating the best prices for our customers.


Network Support

Network Support services

  • Telephone and Remote support
Telephone and remote desktop support service is the most effective way of getting your computer problem fixed. Our technicians can guide you through resolving an issue over the phone, or take control of your PC using a secure Remote Desktop session. On-Site support service is available and is provided if the problem can’t be fixed remotely. A computer technician will be dispatched to your location according to the urgency of the problem.

Network Infrastructure Management

  • Firewall Management
Our Cisco certified technicians will setup your firewall in accordance to industry’s best practices. Our goal is the highest grade of safety available on the market. We will also monitor the Firewall and the Event Log in order to detect and prevent any possible attacks on the network.
  • ISP hardware management
Tech Team Manhattan can manage the equipment provided by the Internet Service Provider such as modem or a router. We will ensure your Internet is up and running, and will work directly with ISP to resolve any outages or issues that might occur.
  • VPN Management

Many businesses have mobile users that need full access to the entire network. VPN is a convenient and secure way of accomplishing that task. However, as any complex technology it may stop functioning properly if it’s not properly managed or deployed. Tech Team Manhattan will manage your VPN infrastructure and provide phone or on-site support should any issues occur.

Call us today for a free quote

  • Sales manager
    (866) 370-8994 option 3
  • New York Office
    415 Madison Ave.
    13th Floor
    New York, NY 10017