Services

Remote Desktop Support


Do you need a quick solution to a technical problem?

With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How to Get Support

Please call our support center at (866) 370-8994 option 3. A member of our support team will talk with you first to determine the nature of the problem.

How It Works:

Step 1: Once you are on the phone with a member of our support team, you will be directed back to this page after your support representative provides you with a unique connection code. You will then enter the code in the field below and click the "Click Here" button to initiate the screen-sharing session.
Step 2: You are prompted to download a small virus-free plug-in.
Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Click here for Remote Desktop Control for Suppport


Call us today for a free quote

  • Sales manager
    (866) 370-8994 option 3
  • New York Office
    415 Madison Ave.
    13th Floor
    New York, NY 10017